Learn about Hunterra
WHAT IS THE PROCESS?
- Design your map with Map Builder (5 minutes)
- HUNTERRA Specialist will create the draft and upload to your account (5 business days)
- You review the map draft and can either request changes or approve the design
- Map(s) deliver within 10 business days of approval
HOW DO I ORDER A MAP?
Use our Map Builder to order a map. You’ll navigate to your area of interest, select the parcel(s), choose your zoom level, and then add your print sizes and materials to the cart.
CAN I ADD MULTIPLE PROPERTIES TO ONE ORDER?
Yes. You can add multiple map builds (different farms or properties) to the same cart prior to checkout. Simply use the Map Builder and add each set of maps to your cart. Your cart can hold multiple map builds and gear items for one seamless checkout experience.
HOW DO I GET YOU MY AREA?
Use our Map Builder to get us all the information that we need to make you a custom map.
CAN I SEND YOU COORDINATES TO MAKE MY MAP THAT WAY?
No. We don’t take orders through email, text, or phone. Our Map Builder makes it easy to capture the exact location, property, and layout that you want.
WILL I SEE A DRAFT?
Yes, you’ll get to approve the map draft before it’s printed. Once an order is placed, you’ll be notified through email when your draft is ready to be reviewed.
WHAT IS THE REVIEW PROCESS?
You’ll receive an email notifying you to review your map draft. Login to your account, click on My Maps, and there you’ll see a list of all of your map orders. Click on the map title, and review it. If you’re satisfied with the draft, click Approve. If you want changes, click Request Edit's and type in the changes that need to be made. You’ll be notified of the second draft once we make the requested edit's.
CAN I SEE A DRAFT BEFORE I ORDER?
In order to see a draft, an order must be placed through our Map Builder. Your order will be assigned to a HUNTERRA Map Maker, who will work up the design and upload to your account for approval. We collect payment during the order process, however if you’re unsatisfied with the final product - you may request a refund.
CAN I GET A NEW PRINT OF A MAP THAT YOU PREVIOUSLY MADE FOR ME?
Yes. Login to your account at the top right of our website, and click on My Maps. There, you'll see a list of previously ordered maps, and you can order new prints of that map. If you do not see it in your account, chances are that it was made prior to our current job database, and you'll need to place a new order through our Map Builder.
CAN I GET CUSTOM FEATURES LIKE FOOD PLOTS, TRAILS, AND PONDS ON THE MAP?
At this time our Map Builder does not have the ability to trace out custom features like plots, trails, food plots, and other points of interest. We suggest going with a Magna Map to be able to draw those features on the laminated surface.Product FAQs
DO YOU MAP PUBLIC LAND?
We can map any part of the Contiguous United States (the lower 48), whether it's private or public.
DO YOU MAP CANADA?
Not at this time.
WHEN IS THE IMAGERY TAKEN?
Our imagery is typically collected on an every-other year basis. Zoom into your area of interest on our Map Builder to see the imagery that we will use to create your map.
I JUST INSTALLED A FOOD PLOT OR POND ON MY PROPERTY, WILL THE MAP SHOW IT?
We do not have the ability to acquire real-time imagery. Each state collects imagery on an every-other year basis during summer. We receive that imagery dataset for each state about six months later.
CAN I DRY-ERASE WRITE ON MY MAP?
You can use Dry-Erase markers on our Magna Maps, since they are laminated. We can also laminate our Field Maps if you select that option
DO YOU HAVE AN APP?
No. HUNTERRA is a company that specializes in creating high quality printed maps for hunters and landowners. We do not have an app, but do offer a digital version that can be imported into a 3rd party GPS application (iOS and Android). This Mobile Map can be added onto any printed map purchase.
IS IT GOOGLE IMAGERY?
No. We don't use the same imagery that you see on Google Earth or Google Maps. We use a variety of data sources to create our trademark 3D TerraImage.
CAN I BUY A GIFT CARD?
Yes. You can purchase e-gift cards here.Shipping FAQs
HOW ARE THE MAPS DELIVERED?
Our Field and Poster Maps are rolled up and shipped in a tube via UPS. Our Magna Maps are packaged in a heavy-duty box and shipped via UPS. you'll receive tracking information once the map order ships.
WHAT IS YOUR RETURN POLICY?
When you order a map from us, you'll go through a draft review process, where you'll have the ability to approve a final map design. This ensures that you know what your map is going to look like before you receive the printed product. If you are not satisfied with your maps once you have them in-hand, you can return them in the original packaging within 10 days of the delivery date for a refund, minus shipping cost.
WHAT IS THE STATUS OF MY ORDER?
You can check the progress of any order by logging into your account, and selecting My Maps. There, you'll see whether the map is In Production, Awaiting Approval, At Print Shop, Shipped, or Delivered. You can track a shipped package there as well.
WHY DID I NOT RECEIVE AN ORDER CONFIRMATION OR SHIPPING NOTIFICATION EMAIL?
Each order will receive a confirmation email. If you did not receive any notification, check your spam or junk folder for HUNTERRA. Send us a note if you still did not receive it.
WILL I GET A TRACKING NUMBER WHEN MY ORDER SHIPS?
Yes. When your package is scanned by UPS, you'll receive an email with the tracking information.Sizing FAQs
WHAT SIZE SHOULD I GET
Selecting the correct size depends on your end goal. Do you want the map displayed on a wall, or to use in the field? If you want a map to display on the wall (see Magna, or Poster Map) and maximum detail is your goal--where we zoom into your area of interest--then follow these map size guidelines:
- Up to 100 acres: 15 x 22
- 100 - 300: 20 x 30
- 300 - 1,000: 30 x 45
- 1,000 acres or more: 40 x 60
CAN I GET A CUSTOM SIZE?
Yes. We can create nearly any size map that you want, depending on the area of interest and the desired size. We can print one sheet up to 48 inches x 96 inches. If you need larger, we can design multiple sheets to fit together as a mosaic for one large display.